![]() ![]() In order for you to use Zoiper mobile PUSH proxy services, make sure that your device of choice, either an iOS or an Android powered mobile phone or tablet, has public internet access to Apple's and Google's servers. You can check an approximation of battery usage while in background in comparison to registration time: We encourage all SIP server administrators to allow Zoiper softphones to use very long re-registration times. This of course assumes the fact that a user keep the app open, without force closing it, turning off or restarting the device. So the more time between registrations, the longer the battery life will be on users' devices.Īs Zoiper has a default re-registration time of one month (2 600 000 seconds), only one wakeup per month is necessary, leading to negligible battery consumption. When our server detects a registration is about to expire, a silent push notification will be sent to Zoiper, which will wake it up to re-register to the server, and afterwards to set it back to 'sleep'.Įach registration requires up to 30 seconds of maximum power on the 3G/4G network (from the phone/device), resulting in a high battery drain. Under this scenario, all user registrations are routed through our server, and at no point in time does our server have access to the plaintext credentials. To avoid such a scenario, Zoiper has spent the last year developing a novel approach to an intermediate notification server. Zoiper values extremely the security of our millions of users, and we deem storing all our users' credentials on our servers irresponsible. This method requires storing all credentials in plaintext or with an easily reversible encryption. The standard approach as implemented by competing softphones, is to upload the user credentials to an intermediate VoIP server which takes over the task of registering to the operator's SIP server. The only way to have reliable incoming calls is by using Firebase Cloud Messaging (FCM) on Android and APNS on iOS.ĭue to technical limitations on both platforms involving matching certificates between client and server, it is impossible for a VoIP operator to add a notification server to their existing network without having a custom application linked to their server. On iOS this is due to the deprecation of VoIP sockets, while recent Android powered phones restrict how often apps can wake up while in background. Go to Premium Features under the “menu” button in the upper left corner of the screen.Zoiper for mobile (iOS & Android) is to be released with push notification support (APNS and Firebase Cloud Messaging) for incoming calls.įor best battery savings on Android and iOS, allow at least 3600 re-registration times (longer is better) on the SIP Registrar or PBX.ĭue to recent changes on the iOS and Android operating systems, incoming calls on Zoiper no longer work reliably in background under any set of conditions used up until now. This is a free app with an available Premium version, that will allow you, among other things, to transfer calls. Record Audio? Select Allow, as the App will not work without this permission.Īdditional permissions for access to other features will ensue, so choose according to your wishes. ![]() This setting can be controlled in the settings section of the App. We recommend accepting this permission request.įor “Stop Optimizing battery Usage”, choose accordingly. You will be asked for permission to access your contacts in order to be able to search your contacts from within the Zoiper APP. If it is not found, then please go back and re-enter your username and password, as they must have been entered incorrectly, or you do not have an active internet connection to your phone (wi-fi, 4G, 3G, etc). If it is listed as “found”, then leave that selection and click on “Finish”. The next screen offers a configuration choice. Only use the first 7 digits for the username here without the prompted for your “hostname”, enter “” (which may be pre-filled).ĭo not check the checkbox on the next screen for “My provider requires an authentication….” Go to your App store and search for “Zoiper Lite”, download and open the App.Įnter your username and password when presented with the Account Setup screen and click on “Create an account”. You will need your access credentials from Press8 support.
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